Amazon uptade issue

I did try to update the game but I couldn’t. I did try to reinstall but the app disappeared from the store. Someone can explain what’s going on?
Update:
I managed to reinstall the app from the cloud. But I got the same issue as another users already mentioned on Android. The gmae start to launch than just the tavern door.Nothing else.
Any advice except the usual troubleshooting (it’s doesn’t work).
Thanks ,
Tacsy

Thanks for the lot of comments and very helpful advices. I’m proud to be part of this community. After 2 days no any response. No any changes. Really thanks Blizzard for your quick help.