Android app doesn't remember email / password

Hi,

Few days ago I have changed my accounts email, and since then the Android app asks for email / password when I start the app.

I have tried the following:

  • Uninstalled and reinstalled the application
  • Cleared Cache data
  • Cleared Data

Nothing helped.

Heya,

This forum is for PC and Mac support. We are limited in the Technical support we can provide for Hearthstone on mobile devices. Have a look at the steps listed here though, to see if that solves the issue for you.

You mentioned reinstalling already, if installing it on an SD card, try installing it locally.


Have a few seconds to spare? Let me know how I’m doing!

Thanks for a quick answer. However I am not using any SD card, HS app installed purely on the internal memory. It might be because i have changed my email of my bnet account.

Maybe anyone else encountered same problem.

hey,

I can confirm that changing password of my bnet account resolved the issue.