Android device 10

Hello I can’t seem to start my game up to play,. Everytime I go to the run the game on my phone (samsung s20 ultra 5g) I see the blizzard sign then the hearthstone bar doors but thats it no hearthstone sign or music just sit there until the srceen goes black ??? Been like this all day?

Hello leon!

We’re sorry to hear you experienced this problem. If the problem is still present for you please follow these steps:

https://support.blizzard.com/article/000251147