Hi,
I’ve been experiencing random and frequent crashes in Hearthstone Battlegrounds Duos mode on my Samsung Galaxy S25 (EU version, SM-S921B) running Android 14 + One UI 7.1.
The game crashes mid-match without error messages — sometimes up to 10 times per game, other times not at all. It forces me to manually restart the app.
Details:
- Galaxy S25 (EU), Android 14, One UI 7.1
- Hearthstone version: 29.6.x (latest)
- Battle.net app installed, stuck on “Connecting…” screen
- Network: both Wi-Fi (200 Mbps fiber) and stable 5G tested
- Happens even with High Quality Mode disabled and clean install
I’ve already tried clearing cache/data, reinstalling both HS and Battle.net, adjusting network/data permissions, disabling battery optimization, etc.
This did not happen at all on my Galaxy S22, so it seems device-specific.
Please confirm whether this is a known issue on S25/Android 14, or forward to the mobile dev team. I’m happy to provide logs or recordings if needed.
Thanks!