Black screen on Macbook Pro

Technical Support
1

Hello,

Just wondering if anyone else had the issue of a black screen on loading up the game on Macbook Pro. Happened for more than a week now - I think since the last update on the Battleground with the buddies - could not access the game since then. Literally tried everything and could not get it to work. Anyone can help?

Thanks!

3 Likes
2

This is also happening on my MacBook Pro. It is intermittent, but when it occurs, I have to quit and restart multiple times. Sometimes it resolves, sometimes I have to restart the computer.

3

Same problem here, on a MacBook Air M1 (Sonoma 14.5)

4

Same problem here, also on a MacBook Air M1 (Sonoma 14.5)

5

same problem for couple of months. MacBook Pro m1.
Blizzard can’t fix this for a long time .

6

The same here :frowning: Nor restart mac nor quitting / restart HS helps. Trying on Sonoma 14.5 and latest 14.6.1. Reinstall HS also doesn’t help