Can not locate the game

[djshimi-2389]

Hi, suddenly, battle net can not locate the game. It is not even possible to install it again or just simply uninstall. What can I do?

[Raxr-2462]

Hi. Try this:

Hearthstone installed but i don't have the play button

Hey folks, Thanks for all the reports! Our teams have been working on this and recently released an update for the Blizzard Desktop App that should resolve this issue. To pickup that update, please close the launcher and ensure the processes are all closed from the task manager. Alternatively, you can try restarting your computer to ensure all the processes are fully shut down. On restarting the Blizzard Desktop App, it should pickup the fix. If you still experience an issue after that, we ca…

[Hagut]

Hello djshimi,

Did the issue get resolved for you after following the steps recommended in Raxr’s link?

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[Smurf-23483]

Same hapened to me i had to deinstall the game then install again,restarting pc didnt help nor stoping procesess in task manager,game works but battle net launcher is very slow and it respond very slowly need to confirm multiple times to work