Cannot connect to Asia Server from Abu Dhabi. Already raised ticket # 81385915, troubleshooting unsuccessful.
Location: Abu Dhabi, UAE
ISP: Etisalat
Connection: Wifi
Device: Android (Samsung Tablet, Asus Phone)
Game will login to Americas Server ok and can launch an play games.
When I try to switch to the Asia Server the game gets stuck on the “Playful Sprites” error and will not even give Battlenet login screen.
I have to uninstall and reinstall game and log back into Americas server.
I raised the ticket # 81385913 and went through the troubleshooting with that team until they could no longer help me and instructed me to raise it on Technical Forums.