Cant connect to EU



When I start up Hearthstone on the EU server (my main server) I keep getting the playful sprites message with the error code HS:304:303:0 I tried the following things in advance.

Set location to US and Asia both worked fine (it booted up the tutorial)
Reinstal the game (I did instal it on my SSD and HDD both didn’t seem to fix the problem)
Flushed my DNS
Restart my pc
I’m still able to play on android but when I’m at home i much rather play on pc ofcourse.
I started getting this error around 09:00 am and now its 23:41 so it isn’t the server

I must say that I did delete Hearthstone from my pc, last week and before that I didn’t had any problems at all.

Thanks in advance :slight_smile:

*edit Forgot to mention I’m using an ethernet cable


Having this exact issue. I was able to play on the expansion launch day but now im stuck at the tavern doors every time I try to log in. Other regions are working fine. Tried everything in the Blizzard technical support section and it didnt help. Im playing on PC.



Could you try switching to the Google DNS, and see if that helps out?

Have a few seconds to spare? Let me know how I’m doing!