Disconnects when switching between 2.4GHz and 5GHz WiFi

I know that mobile is not well supported, but maybe you want to look into this at some time: On routers that support both 2.4GHz and 5GHz WiFi my Android device is switching connection from time to time - unfortunately this behaviour cannot be turned off. Other apps do not seem to have an issue with this, but Hearthstone “disconnects”, but either does not recognize the disconnect or does recognize it so late that the reconnect usually fails.
After disabling 5GHz on a router I have access to no further disconnects happened. After enabling it again disconnects occurred again.
And yes: I already tried all of the usual suggestions for disconnects before that.

Well you presented your problem and own solution but if you want some more information you should post it in the technical forum section.

In most cases you will receive a answer from customer support.

It can, both from routher and phone settings. Actually, constantly scanning the network is draining your batt. super fast.

When switching networks, even at the newest flagship smartfones there is delay, that can go from 15 to 40 seconds. Don’t mind what the game interface shows you (e.g. the resumming text) The drop timer is 60 seconds, and you have to rc in that window.

Yup, thats a solution, when using dualband routhers. if you don’t need the 2nd band (you don’t have more then 2-3 devices, using it, to overload a single band bandwith) then keep it off.

Same happens, when the phone swithces from 3g to 4g or between cells. Disable the network scanning for GSM to avoid this and set the wi-fi settings on your phone to use only one of the networks

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Call me tech noob, but isn’t this universal to all online games? I mean, whenever you switch WiFi while in-game, it always gets disconnected. I don’t know about Android apps, but this thing is common in any game that requires a stable connection, right?

Yep, but also depends on the game netcode and how it handles packet drops, some handle it better, others… not so well. A good example of poorly written netcode was Battlefield 4. It took the dev team almost a year after release and numerous game patches adressing only that problem to figure it out and make it playable and enjoyable.

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