Dont get play because free trial pack window block my game i have chosen free pack and same window pop upp and cant play

Cant play ranked or other options because that pop upp choose free ladder pack.

8 Likes

I have the same problen, i click on claim and nothing happends.
How can i get past this?

1 Like

Same here. I appreciate the free deck and all that but please let me play it now!

2 Likes

Hey, same problem here. Does anybody has a solution yet?

1 Like

nope i tried to uninstall and re install no difference still bugged

1 Like

I also cannot play, and the support function to chat with devs seems removed or EXTREMELY hard to find.

While blibli intern is fixing the issue, here is a 3 steps trick to bypass the problem (but it will disable the shop) :

1. Open the game installation folder
From battlenet « Play :gear: » : click on :gear: and then open installation folder.
Or search for Hearthstone folder in you File Explorer, usually in C:\Program Files.
On my PC it’s C:\Program Files (x86).

2. Open the plugins folder \Hearthstone\Hearthstone_Data\Plugins\x86
The last part (x86) depends on my processor, so your path can be a little different on your PC.

3. Rename the file commerce_http_client.dll to commerce_http_client.bck.dll
The name is not important, it should only make the game unable to recognise the file at launch.

And voilĂ  !

After blibli intern has fixed the issue, rename the folder to its original name (commerce_http_client.dll) !

Notes:
The file commerce_http_client.dll is a plugin to load the shop. By “disabling” it you won’t have access to the shop !

6 Likes

It works, thank you for this!

1 Like

Oh no! No access to the shop, what a shame.
Thanks for this fix, godspeed blibli intern

2 Likes

You salvaged my level 100 tavern pass grind

1 Like