Error hs:ngresult data migration or player id error:314:0 FIXED

Technical Support
1

Can’t start the game. Tried to change account and it works but on my main account still getting this error.

EDIT: Fixed

4 Likes
2

im having the same issue atm been going for around 4 hours now
, im very dissapointed i cant play on pc

2 Likes
3

Same here, playing on Europe server. I did some research, this issue has already happened, and I think that the problem can only be solved by maintenance

4

For me the same. -.-

5

Same here. I’m playing on Europe server too. I have the problem on PC and on Android device as well. Cache clearing and even reinstallation doesn’t help.

1 Like
6

Same here, on EU servers too :confused:

7

One more here…
EU servers

8

A friend of mine who didn’t purchase any Dragons preorder packs can log in without issue.

9

me too
only in EU server

10

Same issue, EU, Windows10 PC

11

same here pc only can login fine on my ipad but this only started happening for me after i installed a deck tracker so idk, i tried to uninstall everything to do with the deck helper and hearthstone but the error persists

12

same error. however i can log into eu server not america

13

is anyone getting a response???

14

''I understand that Hearthstone has started throwing an error today. We’ve been seeing some reports of this sense the newest patch and are working on getting to the bottom of it.

We have a usual workaround that fixes this error up so lets give that a try to see if it helps. In the battle.net app on the Hearthstone page lets swap the region to one that you normally don’t play on, then launch the game and see what happens. If the game loads swap back to your normal region and see if it works now.’’
From Blizz tech support. This didn’t work for me but you can try.

1 Like
15

same problem here, changed regions, and back, still the same problem

16

attempted workaround. did not work. pc/america

17

workaround doesn’t work for me either
I’ve also deleted the blizzard folder in %localappdata%, but still nothing

18

Not working on phone or pc, guess its a account thing? (EU here)

19

Yepp , same problems i have too :confused: .( Eu too) Dont mater Pc or phone . Stuck on the traven door “Oops!..”

And i try much things too do but no one work …

20

Yeah probably an account issue, cause on my smurf i have no problems.