GAME CRASHING EVERY TIME I TRY TO START THE GAME


#1

I don’t know what has gone wrong but all of a sudden I can’t start the game. I just get a message that the game has crashed. It is the first time this has happened.


#2

Hi.
Open the Blizzard Battlenet desktop app, click the Hearthstone icon on the left, and select Show in Explorer from the Options menu.
In the Hearthstone folder, find the Output_log.txt and error.txt files. These are your error reports.
Paste the contents of the files to pastebin.com and provide the following link.


#3

I just uninstalled and reinstalled Hearthstone and that made it work again…
I’ll do that next time it crashes.


#4

Happy to hear that helped! :slight_smile:


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