I can not open my shop

i can not ope the shop pls help me thnx

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I’ve had the same problem for several days. Tried re-installing but this hasn’t resolved the issue.

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Same problem here, also, unable to play in the arena mode. it says that it’s temporary disabled. At first i thought it was due to maintenance or something but it’s been several days and i can not figure out what causes the problem.
I’ve tried to reinstall the game twice, checked that i play in the correct region (Europe) and searched for various threads about the same issue but no luck.

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Exactly the same here.

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Same problem here i can not play arenas for the last 2 weeks… And the bug remains!!!

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Same here i contact with support reinstal game uninstal antivirus send log and screenshot nothing help im still waitung on solution

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I’ve updated Hearthstone on another laptop running widows 11 and the shop is open.

Hello, so it has to do with graphics?

Had the same problem untill i reinstalled:
Microsoft Visual C++ 2015 Redistributable (x86)

Shop is open again!

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I’m still having this issue, for about 2- 3 weeks now. Did everything they ask and re-installed several times but nothing opens the shop… Still no simple solution?

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big thx 111111111111

same here shop remains closed

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