Hi there. I recently moved from Australia to the Netherlands and play Hearthstone mostly on my iPad. After updating the app this week, it seems the region has changed, meaning that I can’t access my progress and cards on my iPad (nor iPhone). When I open the app on my iPad I start at “0”… When logging in on my Mac I can still select the region “americas” & continue my progress and access my purchased cards.
Is there a solution to be able to access my correct account on my iPad?
There most certainly should be here JVoz!
All you need to do in order to change Region for Hearthstone on your iPad is to head to the Cog wheel for the main menu (which should be in the bottom right) of the main screen, then click on “Change User” or “Log Out”, from there you click on the “Change Region” which should be in the top right corner of the Login screen.
Obviously from there change to whichever region you used to play, normally it should be Europe > Americas (which is where the Austrailian region plays).
Let us know if there’s any further difficulties with this.