Since patch 24.6 I noticed that the dust I would have gotten from “disenchant extra cards” went significantly down. Before I had about 50000 dust, after the patch it showed 43335.
I contacted the support and received an answer 3 weeks ago that I had to contact the devs on the forum because they couldn’t see the dust values change. I checked on reddit and saw other people with the same issue, but no one got the proper attention.
I tought the problem was related with the Frozen Throne release in standard and it would have resolved itself once it rotated out with the release of March of the Lich King. But this was not the case. Before opening the new packs I still had 43575 dust, missing about 7000 dust.
I would like to know to what is this bug related and if I can get my dust back.
Had the same issue as you lost over 1500 duplicate cards after that update.
filed a ticket with screenshots as proof as support say its a bug and there is nothing they can do about it.
This bug happens every time they bring a wild set back to standard and the devs don’t do anything to fix it.
It’s pretty frustating, also considering the time that it takes to accumulate this kind of dust.
Everytime I see this kind of post there is someone who says that there was a bug that was fixed with 24.6 that counted the extra cards wrongly and you had displayed a higher number of dust to disenchant. But I never saw an official confirmation of this and it was also never mentioned in patch notes. So I still believe that there is a bug and some (a lot) of cards are missing.