Lost 100 BG rating while in queue

I just queued up for a match of battlegrounds and the queue was surprisingly long. After 2mins I thought I’d just grab my guitar and play until I’d get into a match. After 8 more minutes of nothing happening I decided to give up and close the game from task manager and retry. When I logged back in and went to the BG menu, I found out I’d lost 100 rating. I checked my stats and apparently the game thought I’d played Finley to an 8th place finish.

This happened after a 2 hour session of slow, but steady grinding. And as you can probably imagine, losing 100 rating like this made me absolutely furious. Please help me understand and fix this. I very much enjoy the game, but right now I really don’t feel like investing hours into a game that might just randomly “erase” my progress for no apparent reason.

P.S. The “Cancel” button disappeared after about 1min into waiting in queue, so the only choice was to close the game.

The problem is that you got connected to the game and you actually played and lost but your screen gets stuck on finding opponent. Happens for everybody since the game is buggy as hell.

When you see your “cancel” button disappearing and you don’t get into the game, restart the game fast. If you are lucky you will be reconnected to your game before the first turn starts. If not, well…

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