Missing cards and progress

Hi, I haven’t played in about a year and now all my cards are missing . And progress too . It’s like I start a new game with tutorial and all. on Android phone . At first it asked me to connect to Google drive to restore data .I allowed the app.then it got stuck .then I closed the whole app and started again . This maybe the problem. Tried to raise a ticket but it just redirects me to articles

Hi there ShadowDragon,

If you’re sure you’re on the right account this normally just means you’ve logged in to a different region from where you used to play.

For more info about this and instructions on how to change regions, have a look at the support article here: Missing Hearthstone Progress.