Hi all
This usually comes down to your system being below the minimum requirements to run Hearthstone properly, so first thing I’d suggest is just comparing your system to those requirements, and see where you lie compared to those
You might be able to get some more life out of an incompatible system by forcing the game to use DirectX 9 mode, but it’s not guaranteed to be a long-term solution if you’re below the minimum specs. To set that up, go into the Settings menu in the Blizzard App, then:
- Go to Game Settings
- Scroll down to Hearthstone
- Tick the “Additional command line arguments” box
- Enter: force-d3d9
- Click Done
That may get things behaving for now, but just keep in mind that it’s only a temporary workaround and may stop working in the future