Hi, I am experiencing ingame issues in mobile. The app crashes from time to time. I jave reinstalled the app multiple times l. This happened after the last patch and it is still on going. Any fix on this?
same here. after the new update game crashes on iphone 6. please fix it
All mobile devices are crashing with the new app please blizzard we need u fix it
Any updates on this issues still ongoing
Hi, I am having super issues with the app on my mobile device. I use android, that is installed with the latest version. The problem is that the program closes in the middle of the matches, i get crashes like this every 5-10 minutes. Searching on the internet, the issue is widely spread. A LOT of peeps are reporting the same problem as I am. I have tried all the troubleshooting steps to fix this, like adding wrights to the app to use the SD card, reinstalling the app, and a lot more. The app used to run smoothly up until 2 weeks ago, when this occurred. I basically cannot use the service anymore - can you advise ? Below are some link of ppl reporting the same issue described above: https://us.forums.blizzard.com/en/hearthstone/t/android-game-crash-freezes-since-patch-15-4/15514 https://us.battle.net/support/en/article/32074 https://us.forums.blizzard.com/en/hearthstone/t/mobile-client-crashing-alot-android/15427 PS: I have done ALL the troubleshooting steps in all those forum discussions. If this issue is widely spread, why doesn’t Blizzard do anything ?
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I am also waiting for the fix. I was expecting a quick fix with the last small update but no… They forgot to tackle this error
Got same issue , since last update its almost unplayable on phone , every game you play the game wil crash and if your lucky it restarts smoothly so u can get back into it 1 round later wich in most cases rly ends up in a loss . but in alot of cases the game crashes while restarting again , result 2 rounds further in game or just a message that you lost your last matchup . Fix this plzzz!!