Mobile version crashes after the last update

Technical Support
16

Same here also .But i re download the whole game and still does not respond at all ! (Android redmi 8a) .my friend hasn’t done the the the latest update for battlegrounds and the game opens to his phone like always .and mine not .so frustrating!

17

Тоже самое что и у всех

18

Same here, android phone. Worked perfectly until last update.

19

Same here, tomorow it’s possible to play. Uninstall and reïnstal. Patch 16.4 dragons no succes for tablets and andriods​:angry::cry::sob::rage:

Make a patch 16,4.1 for …mobile and tablets :grin::joy::smiley:

20

Does anyone know when the android version will be fixed

21

Heya Folks,

Sorry to hear that some of you have been having some troubles accessing Hearthstone on your iOS and Android devices. Thanks for sending in your reports.

For iOS users, you should be able to work around the issue by re-installing Hearthstone on your device. Our developers are still investigating the issue and hoping to have a fix for this soon.

For Android users, it would be very helpful if you provide us with some additional information to help us narrow down the cause:

  • Device model
  • OS Version

You can locate your OS version using the steps here.

2 Likes
22

It take’s a long time , tomorow it’s ready to go

23

you should be able to work around the issue by re-installing Hearthstone on your device.

Don’t work try all Day , pls fix it

24

Same here unable to install latest update , it says go to the store but in the store it says open the game …

25

I have the same problem, I can get into my account but not the game. It sucks updates not ???

26

Android v 5.1.1
Kernel v 3.10.49
Lenovo pad TB2-X30F

Thanks for the quick response on this.

1 Like
27

Android version 8.1.0

28

I don’t know if it helps: Android 7.1.6

29

I have the same problem on my android 9
Samsung A6 Plus

1 Like
30

This echoes that last patch/update where mobile versions were down for almost a month, except this is right at the beginning - can’t even log in - I really hope they pay more attention this time and resolve it faster

31

Not working on Kindle Fire 10 either.

32

Android 5.0 Samsung note3, same problem.

1 Like
33

Same problem. Tried everything, including a reinstall, with no joy. Running Android 8.1.0 on a Samsung A tablet.

1 Like
34

Same issue here
Motorola G6 play
Android version 9

35

Same problem.
Galaxy tab A
Android 9