Random (or it seems) crashes

Technical Support
1

Since a couple of days, Hearthstone crashes randomly during games with no error message (on PC).
I tried repair, reinstall, closing deck tracker. Same issue.
Here below the even viewer message :
Faulting application name: Hearthstone.exe, version: 24.0.2.14005, time stamp: 0x62313837
Faulting module name: UnityPlayer.dll, version: 2019.4.37.57222, time stamp: 0x6231385d
Exception code: 0xc0000005
Fault offset: 0x00450433
Faulting process id: 0x2990
Faulting application start time: 0x01d8a4bb0a600211
Faulting application path: E:\Hearthstone\Hearthstone.exe
Faulting module path: E:\Hearthstone\UnityPlayer.dll
Report Id: cfb22e29-c0d2-485c-9f25-a74e2b571298
*Faulting package full name: *
Faulting package-relative application ID:

My PC : AMD 5600X / AMD 6800 XT / 32Go DDR4. Graphics drivers and Windows 10 up-to-date.

2

Do you have any sound related applications running as this is often the cause for this sort of crash. Closing those will often do the trick.

Similarly, it could be worthwhile grabbing your AMD driver updates.

3

OK, I updated the AMD drivers that appeared today… It still crashes.
I do not have any sound related application in the background. And, as a reminder, it was perfectly working a few days ago. I do not use anything new.

Crashes seem to happen only during Battleground games though. I cannot remember a crash during “normal” games.

4

same happens to me since a couple of weeks, but Blizzard will never say its their fault, its always “check your pc”