Since upgrade unable to connect

Since July 1st after upgrade game is stuck at tavern doors…eventually message appe
ars that i have timed out. Internet speed and tablet device all good?

2 Likes

Hello Hiemdall,

Please follow the steps mentioned in our Troubleshooting Connection and Latency Issues article, including the advanced troubleshooting if needed.


How’s my driving? Let me know! https://www.surveymonkey.com/s/Hagut

Tried all of that before posting…its something that has happened since upgrade. After speaking to other players i am not alone

Hello,

Same here :confused: !
I even have a screenshot but I don’t know how to add it.

Same problem here. I cleared everything, even re-installed.

Please stop patronizing, telling people to perform menial troubleshooting when obviously there is a big issue from your side, since many many players have the same problem is insulting to your customer base. As if it Blizzard had ever cared for their customers…

1 Like

Same issue with my phone, I can run hearthstone without issues on the computer though but it’s the first time I’m unable to connect with my device.

Hey,
Since second update, I reinstalled the app. Everything is back to normal.
Cheers.