Still having this trouble

Technical Support
1

i have had this message for almost 3 months now and cant fix it no matter what i have tried
Closed
Your game timed out as it was requesting data from the hearthstone utility service please relaunch hearthstone to reconnect

and top the screen read HS:CT;netcachedecks=0;netcachecollections=0;netcachecardvalues=1

this only happen in the EU but well that where all my stuff is

i did data the case liked someone said to try and that didnt work

2

Heya RyanBell,

Sorry to hear that you are having some issues. As it’s only on the one machine, could you test if clearing Hearthstones cache data helps:

  • Press Windows key + R
  • Type %localappdata%
  • Click OK
  • Delete the Blizzard folder

If not, could you test under a different administrator account. I believe that either of these small changes may help given your description. ^^