Stuck at opening screen

I have uninstalled, and re-installed game multiple times, restarted battle net and my computer and the hearthstone app. i could play this morning before the update but not anymore. please help somebody

Looks like its a problem their end. Even when you get into a game, it hangs afterwards and you have to restart and wait for an extra long load time.

but nothing is coming up on the twitter which is weird. any way i can contact blizzard to ask

I get stuck on loading screen and on the screen after a game is finished. I need to force quit the game and I always need to restart HS a few times before it loads correctly to main menu. Never had problems before the patch and I played all day.

Same here, i get stuck in the loading screen for a while then get timed out. And even when i manage to get into the game, after each game i get a blurred screen and nothing. Like wtf blizzard?

Good morning,

This issue should have been resolved by now. If you’re still stuck at the opening screen, please follow the steps mentioned in our Troubleshooting Connection and Latency Issues article, including the advanced troubleshooting if needed, and then, create a new thread.

Thank you for your understanding, and we’re sorry for any inconvenience caused.


How’s my driving? Let me know! https://www.surveymonkey.com/s/Hagut