TL;DR - Disconnect/Failure to reconnect should not result in a loss, but as a non-game for the player that disconnects, and a win for the opponent.
I haven’t found any information elsewhere about this yet so I figured it’s best to ask here.
I play Hearthstone on my mobile and use my unlimited 4G data as my source of internet. At peak times, there can be a lag or often the game is slow to load, which is to be expected. However, when I am in a ranked battle, and I am disconnected without a successful reconnect, I loss stars. It seems unfair that the player gets penalised for an issue out of their control. Failure to reconnect should result in a win for the opponent and should not affect the disconnected player at all. On countless occasions, I have been dominating an opponent, a board full on minions with buffed stats and effects that the likelihood of the opponent recovering to take the win is astronomically low, and I am hit with a disconnection, failure to reconnect, and a loss on my streak.
I can only speculate how much better my rank would be had I not disconnected at the most inopportune times.
I hope this is something the devs can do something about.
Thanks for reading, hope everyone’s staying safe and washing their hands and paying their taxes.