Well met!
I have been playing Hearthstone on iPad for nearly 4 years and never encountered this issue. For around six days (so before and after patching the game on thursday) I have the following problem: When starting the game, it gets stuck on the ˋdoorsˋ loading screen. Even after waiting for a long time, the game does not start properly. I read through some of the old threads where people had this issue (during the end of last year) and it seemed that only a new patch resolved the issue. For me, as mentioned above, the patch unfortunately did not help.
Here are some of the measures that I already tried:
- Deleting and reinstalling the game
- Loading and trying the game on my old iPhone 5, where the same problem occured
- Switching between Wlan and mobile connection
- Changing the password and my battle.net eMail-adress
My iPad is the 2018 version, it‘s on iOS 12 and I am on the EU server.
Thank you and I am glad about any help that I can get!