Hi
When I am launching the game, the following message appears on my screen
DirectX11 is not available on this machine.Direct3D 11 is available under Windows 7 or better, or Windows Vista with the DirectX11 Microsoft Update. DirectX11 is not supported under Windows XP
Error code :
6450B75B-40C2-42C4-8330-7D7F31D35B47
Modele : ASUS ROG G551JW
BIOS : G551JW.204
Processor : Intel® Core™ i7-4720HQ CPU @ 2.60GHz
GPU : Nvidia GeForce GTX 960M
Memory : 8192 MB de RAM
DirectX Version : DirectX 12
I have done everything I could have thought of :
-Have of my drivers updated( CPU, GPU, …).
-Clean all my registers and doing several customs cleans with CCleaner
-Uninstall HoTS and reinstall the game, and I have uninstalled the game properly using again CCleaner before reinstalling.
-Check with the dxdiag cmd on the Windows, which shows that I have currently DirectX 12.
If someone has an idea on how to solve this problem, I would be really very thankful.
PS:
So i figured this out with the file on the link below.
ht tps://www.intel.com/content/www/us/en/support/detect.html