Heroes, game modes and shop/collection unavailable

Two days ago I could play just fine. Today the store and all gamemodes are disabled, furthermore I cannot see my heroes or my amount of shards gems and coins. I have tried the following without success:
-Deleting the battle.net cache.
-Deleting the tools folder.
-Deleting the variables.txt and resetting the ingame options.
-Scan and repair.
-Uninstalling and reinstalling the game.
-Giving the game firewall permissions.

Any other ideas as to what I should do?

-Update: it seems that if I change my region to americas the game works fine i do not know why.

same for me. dont know why. playing in americas

It works now. I made ticket and a tech specialist accessed my acc and now it works.