HOTS stuck on please wait

Hereby I would like to have some help with the problem I have at the moment with Heroes of the Storms. The game is stuck on please wait and I do not see any characters or potrait. They do not get visible.

The weird thing is that it always worked back in the day. Furthermore, World of Warcraft and warcraft 3 does work online. So, why wouldn’t the other game not work?

I have already tried to reset my modem, reinstall the games and delete the battle net agent etc. Also the DNS solver does not work. I don’t know what to do anymore, as I really want to play the games.

I hope anybody can help me out and thank you in advance!

With regards,

Mysteriem

I have the same problem. Additionally every ten seconds there is popup from windows defender about update agent requesting access to pc