In-game Issue: Boost is not working while active

Greetings,

First of all, I apologize for spelling errors because English is not the main language for me.

I purchased a 30-day boost package roughly a week ago.

I was playing a few games last night, while my connection was not stable because I was using a phone internet package. In one of the last games I played, I disconnected while the game was about to end, and then when I reconnected, I found that the boost bonuses was not working for that match.

At first, because of my connection problems, I thought the game set penalty with disabling my boost for that match. However, I have played 4-5 games since that night and the game still does not give me boost bonuses.

I have an active 21-day boost at this moment, but at the score screen, the boost icon disappears for some reason. I think there was some kind of bug.

I will probably open a ticket for my account tomorrow.

Thank you for your consideration.

Good morning Kuroneko,

A ticket would be the best way in this case because we here in the forum are not able to check accounts.

Kind regards


What’s your opinion?