Log-In error, DirectX 11 --windows XP detected instead of windows 10

Technical Support
1

Hey,

I was playing this morning, everything went ok. Then I had to install some new software updates and received the error: msvcp120.dll missing (no worries, i put the library in the needed location again).
Then I tried to log into HOTS and I am receiving the following error: “Direct X 11 is not available on this machine … Direct X 11 is not supported under Windows XP” … Here is the report ID that I got :
086936C4-BC47-42DF-B967-9EC1CBCAD604
Last time i got this i had to reset my Windows … I ain’t gonna do that every time this is happening.
I already tried to re-install the Direct X 11 driver, I tried to search for updates for it, I re-installed the Game and finally restarted my windows … DId anybody else encounter this matter?

2

I am facing the same issue, i have just reinstalled the game, but still the same error message…even though i have dx12…
I have reinstalled windows 10 as well not long ago because of this error and the high lagging issue, but nothing helps
annoying…

3

Additionally, post your system info with DxDiag files.

Place the DxDiag between (~~~~), it should look like so:

~~~~
DxDiag
~~~~
4

Hi.
Where did you get the library you added again?