Losing Rank points in HOTS

Guys, when you are joining another thread, please make sure to check the advice already there and provide the information requested.
In this specific case, I recommend you open your own thread explaining what happens exactly, how often, and what troubleshooting steps you already tried yourself.

If you are experiencing a disconnection, please copy into your reply the results of a traceroute and a pathping test - both should be done immediately after a disconnection occurs. If you have a WinMTR test that was active when the disconnection happened, that will be a welcomed addition to your report.

Last but not least, please keep in mind that there isn’t much we can do if the only information we have is “same issue, tried everything”. The more data we have, the better!

Thank you for your patience and your collaboration!



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