My game won’t load my profile

Just here to get on the list

1 Like

same for me, could do with a response from blizzard

Same issue! Your latest … patch killed half of the EU server… After 2 days… maybe you shall do something…

Adding my sorrow to the pile, same issue. Can’t play on european servers.
Opened a ticket, have only gotten copy/paste answer about troubleshooting internet connectivity so far.

Yeah same, the tickt peple there said they cannot do anythign besides that, after insisting a bit, they said that techsupport has beennotified, but th questin wether or not they’ll fix it remains to be seen. in the mentie you can play the default heroes on anew account for a while

Got the bug for 2 days now. Can’t play

Same issue here, USA works fine but EU does not work, it only affects some accounts, because friends can play. issue is since 3 days now

Maybe EU servers are suffering from Ddos attacks?
Since after 2018, Blizzard Entertainment has been a pain in my cold ass.

same here for the last 3 days. No hero available, but I can see my progress in the match history and statistics …

Same here, not working only on EU servers :frowning:

Tried again this morning but still an issue.

Same here! Waiting for fast fix!

Good morning,

I can confirm that we’re aware of this issue, which has been affecting players in Europe over the weekend, and our engineers are looking into it.

Some of you mentioned being able to play using another account, are you using this account to play in EU? If so, can you please provide the BattleTag of this account (you can post it, and then edit your post to remove it if you wish to hide it).

Sorry for the inconvenience that this has caused so far, and thank you for your patience!

10 Likes

Hello,

with this account ******l#21133 I can play on EU servers

. seems to work for me on EU, while this one doesn’t.

Same problem for me,i switch on Americas servers and worked,but my account is lvl1 there,i still wait to fix EU servers so i can enjoy this game.

Crist0#2596 fix it pls

Still malfunction, wtf???

Blizz can YOUR CUSTOMERS! GET SOME SUPPORT PLEASE???

even the homeless dude on the street give better support than this.
how about inform user via the news stream atleast?

Hello friend.
I have two accounts at EU sever, one works and other is not.
I can play at my acc Chantiko #21899
but my main acc not working (champs not load, profile etc.) - Chantix #21955 .
Pls help me T_T

hestro#21828 hello!1