Yesterday I started getting disconnected during games for about 10s, and when I got back in some of the textures flicker and/or turn black for a second or two. This can happen multiple times during one single match.
The most strange thing is that I’m still able to both hear and speak in the in-game voice chat during these disconnects.
Hey there Lumini,
I’m sorry to hear that you’re having these connection issues here, but let’s see if we can get this fixed up for you!
Can you please work through our Connection Troubleshooting guide to cover the most common causes of connection issues (please make sure to complete the Advanced Troubleshooting and Heroes of the Storm sections).
If that doesn’t help, can you please collect a WinMTR test that was run while you experience the issue, and we will be able to see if there is an issue in the connection between us 