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Technical Support
1

I just don’t know what to do.
I have been playing HoTS of 7 years and for some reasons I cannot use any of my skins, I don’t have access to store, I cant play ranked or unranked. I just don’t know what went wrong.

I have tried reinstalling / repairing the game.
I tried using several different connections with or without vpn.
I tried flushing dns / restarting everything.
also tried to clear cache / variable.txt.

nothing works.
please someone help me. It is painful …

edit: I tried to delete blizzard entertainment folder a second time and now I cant play AT ALL. All heroes are gone and all modes are unavailable now. …

8 Likes
2

I have this issue exactly, it’s been like a week now

1 Like
3

I also found this problem :expressionless:

4

any joy finding a solution here?

5

Same here. We cannot find a solution, as it’s up to blizzard to find one. FOr now ou can pla on a new account, cause that works… so it’s server\account related.

6

I think this problem occurs only for old accounts who started to download the game again in order to play recently. Or it is general problem for all europe region ?

7

i have the ame problem since 3 day