I have been suffering from random disconnects despite my internet having a issue free connection. I then get told im ‘reconnecting’ however this never progresses and the only way back into my game is to farce closed the hots application and re launch it. I have recently also strated getting disconnected in the hero select screen, where the process seemingly just stalls (game does not freeze) then after some time im back on menu screen (with a big poits loss in ranked and leaver status)
Please assist as i have invested a large amount of time and money into the game and as it stands its not worth playing. I have tried disabling security programs and this doesnt seem to help.
Greetings Gusto,
sorry to hear this is happening to you. Have you tried all the steps from the connection troubleshooting article already, including the Advanced Troubleshooting section?
Pachimari
I am so tired of getting disconnected!!!
I tried everything. Cell phone is off wifi, did the prompt thing, I got a new gaming pc, I put in the cable, … what is going on???
24 hrs later, still trying to get out of the leaver status, playing with trolls and leavers 
Ip release works. But can you explain why so many people are having these issues. If you disconnect during draft you get leaver penalty so this ain’t resolving anything. I have no problems in other games and not issues during normal battles in HOTS, it happens only during draft games and it started since the client start downloading strange files before start.
FIX#######
To fix random disconnected during draft games for Windows use RUN then type in
%ProgramData%
delete Blizzard Entertainment folder (under program data ).
Use always battle net to start the HOTS and not the game client directly. This fixed the issues for me. Hope it helps you guys.