Hello! I was having problems with connecting voice service. It was working fine and then bam “failed to connect voice server, trying to reconnect”. Things like that happen sometimes its fine so i waited a few days but nothing changed. I asked random people i played with if they having problems with voice services but it seems like it was only me. So i tried things backwards what would cause this then i remembered that i change my dns for faster net response. And i find the problem whenever i change my dns to auto i can connect to voice but its not working when i set it myself. I was using the most common ones like google (8888-8844) or lvl3 but non of them working with voice. I live in Turkey do you guys any advice about dns servers i can use without having problems ? or can we fix this ?
Have a nice day.
Hey there Nosferatu!
We sadly can’t provide you with a DNS server to use. It’s outside of what we can normally recommend.
But it does give us an indication of what might be causing the problems that you are experiencing.
I would suggest that you have a look at the advanced steps under the “Heroes of the Storm Voice Chat Not Working” support article.
Specifically step #2. It is possible that your network configuration is not allowing the necessary connection to be made for the voice chat servers.
I hope this helps!