Why some of the players can play and somes like me not have an access to EU servers?

more than 3 days EU servers are down i didnt use any cheats or anything…But i cant have a chance to play the game nor the cant get any information from BLIZZARD …i will be glad to hear any excuse or the reason why we cant login to play in EU servers…(When i had a chance to join TWITCH and chance to talk with other EU players they told some wont have any problems) WAITING YOUR ANSWER!!