Failed to connect to server bug

Technical Support
103

Date/time you first experienced the issue : 12 PDT 21.06.18
City and country : Izmir / Turkey
ISP : Turkcell Superonline
Pastebin is not available in my ISP, if necessary i can find some way to send the info later.

104

Same story as everyone else. Trying to play comp, game won’t let me in, server failure, -50 sr and a suspension.
Today (21.6.18) about 13:30 GTM +2
Seinäjoki/Finland
ISP: Telia
Traceroute, Pathping, WinMTR test: Cant do it/don’t know how to do it, I play console (PS4)

(I would have linked a video showing what happened but this forum doesn’t allow me to post links :frowning: )

3 Likes
105

Same problem, cant even join any qp match, lost SR for competetive just like the other 11 players from the match.

TIME: 13:00 CEST
COUNTRY: Croatia
ISP: TELECOM

2 Likes
106

11:30 UTC+1
Switzerland
21.06.2018
ISP: Swisscom
Lost 50 point SR trying to join a competitive match and get 10 min penality…

107

Lost 100sr
Date/Time: 21.06.2018 / 14:20
City, Country: Riga, Latvia
ISP: Pronets

Fix it, give me back my sr.

108

Time I experienced the Issue: from 11:55 Gmt+2 to now

ISP: O2
Country: Germany
City: Stuttgart
City of ISP: Frankfurt

Hope to get a bluepost as soon as the issue is resolved

109

1h

Lost 100sr
Date/Time: 21.06.2018 / 11:20
City, Country: Germany
ISP: Unitymedia

Lost SR 150

110

Date: 2018.06.21.
Time: 12:50 (this is the first one) 2nd: 13:10
Country: Hungary
ISP: Telekom Hungary
Lost 100 SR…
Almost was Diamond again (I went Diamond in this season but l lost some after it, so I’ve been Plat again with 2966 SR) but I won’t go back to that Rank in this Season now…

111

Same happened to me.

112

Date/time: 21.06.2018 / around 14:22
City and country : Ankara / Turkey
ISP: Vodafone

The search icon disappeared, I joined the chat channels, but I was still on the menu. Lost 50 SR 2 seconds after. I hope you can identify people who lost sr due to this problem, if you can’t, it will be unfair, but giving everyone 50 SR would probably make everyone happy.

113

Not gonna lie, but I’m extremely mad. You get a notification from players about an issue 4 hours ago and you don’t do anything to prevent it. Other online games close ranked queue with a warning so players won’t lose their rank. Now I lost sh*tloads of sr, because I didn’t know about the problem.

Date/time you first experienced the issue : 2018.06.21 14:20 first and 14:30 second time
City and country : Vilnius, Lithuania
ISP : Telia

2 Likes
120

21 june 2018, 12:47
Uppsala, Sweden
Telia
185.60.114.159
Traceroute: https://pastebin.com/3fzBKJkn
Pathping: https://pastebin.com/QBfQSHqd
WinMTR: https://pastebin.com/EvtJPcRd

185.60.112.157
Traceroute: https://pastebin.com/0Sq0B71q
Pathping: https://pastebin.com/8jgugkD9
WinMTR: https://pastebin.com/0631Rbfm

122

Date/Time: 21.06.2018 / 10:30
City, Country: Kuwait
ISP: Zain

123

Date/time you first experienced the issue : 13:00 21.06.2018 UTC+3
City and country : Istanbul, Turkey
ISP : TurkTelekom

Traceroute: https://pastebin.com/LpMYLduM
Pathping: https://pastebin.com/H6x8v4RT
WinMTR: https://pastebin.com/wSJGcGni
124

OMEGALUL its still not Resolved?

1 Like
125

Does anyone here know is bug still up?

126

Just want to play. Is it too much?

127

just happened to me -50 SR and 30 minute ban… 2nd time today

128

Yes, servers are still having massive issues. Arcade mode seems to be working just fine right now atleast.

129

Lost 50 SR. “Failed to connect to server” pls give SR back and remove suspension?