I had the same error too and lost 50 SR at 13-13.30 GMT+3.
I was already low on my SR, and I was trying to get it up. But there’s only 6 days left and my 50 SR goes for nothing. I hope you’ll do a good thing with this losses. Thank you.
I’ve got it for the 3rd time and lost 150 SR… :,(
Stop playing ranked until the issue is resolved. You’re just hurting your SR for no reason.
Country → Luanda - Angola
ISP → Zap
DATE TIME 02:50am 21/06/2018
*Try 2 times, lost 100SR
DATE TIME 12:57pm 21/06/2018
*Try 1 time, lost 50SR
I’m experiencing the problem as well, no matter what game mode I’m queueing for. (Thankfully I didn’t go for comp though)
First time experienced: 21st of June, 2018, around 11am, GMT +2
Location: Finland
ISP: Telia
Happened to me twice just these last 30 minutes.
Country->Turkey
ISP->KabloNet
Date:21/06/2018
1 Time -50 SR
Hey everyone. 
Of course Blizzard offers multiple contact methods; being able to privately talk to representatives is absolutely mandatory, especially in terms of billing or account issues. However, for this particular problem, there’s no point in submitting a ticket since a Game Master won’t be able to fix the issue for you because it seems to be occurring outside of Blizzard’s infrastructure. To keep everything tidy and in one place, please post the requested data here into this thread.
If you don’t want the community to see your information publicly, you can delete your post after posting it. That way, only the forum staff can see it.
Pachimari
I’m afraid that’s not how networks work. Let me shed some light on the subject:
In this image, the server is located in southern France. Now let’s assume one of these blue dots (‘nodes’) is not working properly. That way, it will affect different ISPs in different regions, at the same time. Because those nodes are neither located within Blizzard’s infrastructure, nor within the one of your ISP, it can become difficult to track down and successfully resolve those problems.
This is also the reason why not everyone is affected. 
Pachimari
There is a point in submitting a ticket, because of we lost our SR and get banned from servers due to Blizzard servers network problems. Blizzard may warn users about that public problem and Blizzard may disable competetive mode temporarely. It’s all inside of Blizzard’s infrastructure. Blizzard have to fix our losses and bans, its also inside of Blizzard’s infrastructure.
21.6.2018/ 13:00
Kajaani Finland
ISP: Kaisanet
Traceroute: Request timed out
Pathping:
I cant include links cause Im a new user
Use pastebin for the traceroute. It’s one of the few links you are allowed to post. ![:slight_smile:](https://d1kzxbyyijk9k6.cloudfront.net/en/overwatch/images/emoji/twitter/slight_smile.png?v=6" ":slight_smile:")
No, that is not true. The first investigations show that the root of the problem seems to be located in an external area, at a point which Blizzard cannot access themselves. Please have a look at my previous reply for a short demonstration.
Game Masters can neither adjust your SR, nor lift any in-game penalties.
It’s not up to Customer Service to decide whether there’ll be some sort of compensation or SR adjustment. Please remain patient.
Pachimari
21 June 2018 / 14:20 MESZ
Vienna, Austria
A1
The issue isn‘t PC only but also persists on Ps4 so I can‘t give you detailed information.
I lost 100sr so please fix the issue asap…
country:Hungary
Date: 1st one around 11:30 21.06.2018
2nd around 12:00 21.06.2018
ISP: T-Home
im not able to run the files tho
lost 100 SR because of YOUR issues i expect it to get it back!
Date/time you first experienced the issue: 2018-06-21 11AM
City and country: Vrpolje, Croatia
ISP: T-COM
Traceroute : Says I’m not allowed to have links in post
Pathping: Says I’m not allowed to have links in post
WinMTR test: Says I’m not allowed to have links in post
So I’ve lost 150 SR and got 10min / 30min and now a 2h ban so I hope I get SR back
@Nenyasqi
Do you guys have any leads or updates? I feel we are just being left in the dark here. ![:smiley:](https://d1kzxbyyijk9k6.cloudfront.net/en/overwatch/images/emoji/twitter/smiley.png?v=6" ":smiley:")
Date/time you first experienced the issue: 2018-06-21 14:30
City and country: Hanover, Germany
ISP: Telekom
1 Time -50sr
Ok so let’s assume that routing is malfunctioning somewhere midway to Blizzard server (or actually somewhere really close to the server as it affects so many countries) .
My question is why you are using penalty at the point where the game is not even loading for us? It might be not Blizzard’s fault but thousands of users are also not guilty.
Why not using penalty when the game starts to load and somebody leaves instead? Wouldn’t that make more sense?
Yea would be great with an estimated time for a fix or just an update on the issue.