I’m getting this problem. My account does not work, friend’s account does on the same PC. Strange how it seems not all accounts are affected.
same fix this stff pls
I am also experiencing this issue. It said my account was suspended, I changed the password and now I am getting the lost connection to game server issue.
I have the same problem. EU servers doesn’t work, friends list gone. Entering game, 10 seconds later “Lost connection to game server”, re-login, same error orrcurs.
Glad to see it’s not just me who’s having this issue. Seems to be a problem on your end Blizzard. Mine worked fine 16 hours ago.
Americas server works, though…
same problem too. fix this please
1 Like
I have same problem but i use hotmail. I dont think that this is the problem.
same problem. oddly enough, im able to login just fine with my other account? same ip same region and all.
Same issue. 2nd account works fine and everything worked for me yesterday. Downdetector is showing a hotspot over Europe.
same issue here, put up a support ticket. but in the 15m i have been waiting, the queue time bounced from 10m to 40, to 60 and back to 40m. so not much help there either. guess ill just wait for the escalation team to fix it
the season is ending, can you fix your goddamn servers???
3 Likes
this game is such a waste of money, wow
2 Likes
TRACEROUTE:
traceroute to 31.45.20.209 (31.45.20.209), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.333 ms 0.329 ms 0.328 ms
2 37.244.24.2 (37.244.24.2) 0.613 ms 0.776 ms 0.871 ms
3 Blizzard Blizzard 0.998 ms 1.048 ms 1.112 ms
4 137.221.66.44 (137.221.66.44) 1.200 ms 1.607 ms 1.619 ms
5 137.221.78.72 (137.221.78.72) 1.106 ms 1.140 ms 1.146 ms
6 137.221.78.34 (137.221.78.34) 1.292 ms 1.233 ms 1.200 ms
7 ti9000b400.ti.telenor (80.249.209.192) 1.035 ms 1.039 ms 1.024 ms
8 ti3003c400-ae13-0.ti.telenor (146.172.105.37) 25.116 ms 25.154 ms 25.183 ms
9 ti0016c360-ae15-0.ti.telenor (146.172.23.89) 24.940 ms 25.001 ms 25.112 ms
10 ti0300c360-ae82-0.ti.telenor (146.172.22.165) 24.621 ms 24.707 ms 24.755 ms
11 * * *
12 193.212.216.70 (193.212.216.70) 24.612 ms 24.609 ms 24.500 ms
13 * * *
14 * * *
15 * * *
13/08/2019 12:10:17 UTC
TRACEROUTE:
traceroute to 31.45.20.209 (31.45.20.209), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.312 ms 0.294 ms 0.291 ms
2 37.244.25.2 (37.244.25.2) 0.490 ms 0.547 ms 0.620 ms
3 Blizzard Blizzard 1.359 ms 1.367 ms 1.401 ms
4 137.221.66.38 (137.221.66.38) 1.020 ms 1.038 ms 1.083 ms
5 137.221.77.72 (137.221.77.72) 7.532 ms 7.542 ms 7.541 ms
6 137.221.65.19 (137.221.65.19) 7.378 ms 7.453 ms 7.434 ms
7 137.221.79.34 (137.221.79.34) 9.108 ms 8.801 ms 8.777 ms
8 ti9002b300.ti.telenor (195.66.225.107) 8.002 ms 8.010 ms 8.007 ms
9 ti3003c400-ae3-0.ti.telenor (146.172.105.13) 35.725 ms 35.738 ms 35.699 ms
10 ti0016c360-ae15-0.ti.telenor (146.172.23.89) 35.635 ms 35.641 ms 35.637 ms
11 ti0300c360-ae82-0.ti.telenor (146.172.22.165) 36.039 ms 35.854 ms 35.757 ms
12 * * *
13 193.212.216.70 (193.212.216.70) 35.277 ms 35.460 ms 35.412 ms
14 * * *
15 * * *
13/08/2019 12:10:17 UTC
PING:
PING 31.45.20.209 (31.45.20.209) 56(84) bytes of data.
— 31.45.20.209 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 2998ms
13/08/2019 12:10:17 UTC
PING:
PING 31.45.20.209 (31.45.20.209) 56(84) bytes of data.
— 31.45.20.209 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3002ms
13/08/2019 12:10:17 UTC
MTR:
Start: Tue Aug 13 12:10:17 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.4 0.0
2.|-- 37.244.24.2 0.0% 10 0.5 0.5 0.4 0.6 0.0
3.|-- Blizzard 0.0% 10 1.3 1.3 1.1 1.9 0.0
4.|-- 137.221.66.44 0.0% 10 1.0 1.7 1.0 7.8 2.1
5.|-- 137.221.78.72 0.0% 10 0.9 1.2 0.8 3.4 0.7
6.|-- 137.221.78.34 0.0% 10 7.7 7.1 1.0 50.3 15.3
7.|-- ti9000b400.ti.telenor 0.0% 10 0.8 1.9 0.8 11.0 3.1
8.|-- ti3003c400-ae13-0.ti.telenor 0.0% 10 25.2 25.2 25.0 25.3 0.0
9.|-- ti0016c360-ae15-0.ti.telenor 0.0% 10 24.6 24.9 24.6 25.8 0.0
10.|-- ti0300c360-ae82-0.ti.telenor 0.0% 10 24.6 24.7 24.5 25.5 0.0
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
12.|-- 193.212.216.70 0.0% 10 24.5 24.5 24.4 24.6 0.0
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13/08/2019 12:10:17 UTC
MTR:
Start: Tue Aug 13 12:10:17 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.4 0.3 0.6 0.0
2.|-- 37.244.25.2 0.0% 10 0.6 0.6 0.5 0.7 0.0
3.|-- Blizzard 0.0% 10 1.4 1.7 1.3 3.9 0.7
4.|-- 137.221.66.38 0.0% 10 1.4 1.6 1.0 5.5 1.3
5.|-- 137.221.77.72 0.0% 10 7.7 9.1 7.3 21.6 4.4
6.|-- 137.221.65.19 0.0% 10 7.7 9.5 7.4 27.3 6.2
7.|-- 137.221.79.34 0.0% 10 7.8 15.3 7.5 44.0 13.2
8.|-- ti9002b300.ti.telenor 0.0% 10 8.2 10.1 7.9 24.7 5.1
9.|-- ti3003c400-ae3-0.ti.telenor 0.0% 10 35.8 35.9 35.7 36.6 0.0
10.|-- ti0016c360-ae15-0.ti.telenor 0.0% 10 35.7 37.0 35.6 45.1 2.9
11.|-- ti0300c360-ae82-0.ti.telenor 0.0% 10 36.1 37.2 35.8 45.3 2.8
12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13.|-- 193.212.216.70 0.0% 10 35.4 35.4 35.4 35.5 0.0
14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
13/08/2019 12:10:17 UTC
Not working for me on my main account, but works fine on my second account… cmon blizz fix this the season is ending in 3h!
I have the same problem. I cant connect to EU game servers and have an empty friendlist. NA servers and friendlist works just fine.
Tried to log in with a different account and it works just fine.
Same… Restarted my router and got new ip and stuff still cant connect. But it works on asia/america but europe wont connect so waiting for solution.
Same issue here… tried everything on my end, same error.
same issue here… hope they’ll fix this soon
same for me.
lost connection to the europe server after 10 seconds and empty friendlist.
i can still receive and send messages to my friends.
the account of my friend work fine on my computer so it is definitively a blizzard account issue.
any update from the support ??
1 Like
me too. tried everything i can think of, even vpning to various other countries
1 Like
seems to be fine now. took some time
i just succeed entering the game !