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[Airrifle4894-2479]

This is a deleted post

[GekiritZ-2630]

You might wanna hobble on over to the technical support forums. The techs there have been providing excellent support to people with connection issues. Say what you want about Blizzard on whichever level you’d like, but Blizzard is one of the few companies that’ll take you by the hand and have you run a tracert from their servers and back to help you identify the issue and possibly eliminate or circumventing it entirely.

Can’t say that for a lot of other companies

[Pachimari]

If there really was an issue on Blizzard’s side, you wouldn’t be the only one complaining about connection issues here. I’d suggest going through this connection troubleshooting (make sure to try out the advanced steps as well).

For further assistance, feel free to come visit the Technical Support forum as suggested by GekiritZ so that we can take a closer look.

By the way: In case there are in fact ongoing issues, any updates will be posted on Blizzard’s Customer Service Twitter channel @BlizzardCSEU_EN.

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Pachimari

[Pachimari]

@Airrifle4894-2479

Great forum moderator representative right there.

An MVP is not a forum moderator. I’m a player like yourself and not a Blizzard employee in any way.

@Airrifle4894-2479

Can’t say the same for Overwatch, where entire regions lack a server and are forced to play in Europe or Asia.

While the lack of servers might be a problem in those regions, it doesn’t have to do anything with the servers not being ‘decent’. Depending on the amount of players in an area, Blizzard is the party that decides whether or not it’s profitable to set up servers in said area.

@Airrifle4894-2479

Thanks for proving that you don’t care about my situation at all.

I do, hence the steps I offered. There are always ways to improve your connection even if you’re not living in the most ideal area. Should you be interested in trying to troubleshoot these issues, please follow the steps from my previous reply and we’ll try our best to help you out!

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Pachimari

[GekiritZ-2630]

@Airrifle4894-2479

Oh well, I’m moving to Europe within the year. I can’t imagine what it must be like for the billions of teenagers in Africa and the entire Middle East combined who are forced to put up with obstinate and apathetic governments.

I fixed your post for you, it’s not Blizzard’s fault the infrastructure there is bad and most of the countries’ you mention try to keep Activision-Blizzard from setting up proper shop there because of conflicting ideologies.

You’re welcome, by the way. We were happy to try and be of service in regards towards helping you try and remedy the situation. A thousand apologies for not sniffing your post long enough to realise what your living situation was. Would gladly extend a helping hand to the likes of you again, seeing how warmly you took to us noticing and trying to lessen your plight…

[Gamermonkey-2275]

Hello!

I had a quick look at your activity and your statistics, and they look quite a lot better than what people would think about someone with your issues. It might be true, that you do have connection issues sometimes during matches because of servers being far from where you live. However, if Blizzard had to pay an x amount of money to set up a server closer to you, but that x is more than what they would earn from you guys, y, x>y, that would lead to a great loss in their economy, which they want to avoid.

I myself do have a very unstable internet. I am aware of that. When I play RL, I get about 56ms quite easily, but if I play OW, I lag from time to time. This isn’t because of the servers, this isn’t because of Blizzard, but this is because of my internet and how well it receives connection from Blizzard’s servers. My friend, for example, has no issues whatsoever when it comes to ping, and he lives ~10 minutes away from my house. Maybe you got the same issue as myself?

And accept the help that is offered to you. Just do it. Don’t neglect and reject it, just because you think that the problem HAS to be Blizzard’s. Go through the troubleshooting, see if anything helps. If not? Then okay, just wait until you move as you are destined to do.

Have a nice morning/evening
Best regards,
Gamermonkey

[GekiritZ-2630]

@Airrifle4894-2479

Ah right, I’m supposed to accept being called a brat by someone who thinks of the entire Middle East as a wartorn hellhole.

Never said that, and you accuse Pachimari and me of not reading?

@Airrifle4894-2479

Of course my case is not special and unique.

Then don’t act like it is

@Airrifle4894-2479

Once again, it’s not because of crappy internet;

Yes it is, your provider has to buy their way into certain networking nodes. In the end, your connection to the servers your provider has “bought” into might be sub-optimal, which is the reason why a traceroute is done in the first place by support, to see during which “hop” from node to node is taking up the most time. That’s just one of the many reasons we see poor connections in those regions. Just because you have fast internet doesn’t mean that the entire route from A to B is similarly fast.

@Airrifle4894-2479

it’s because people in South Africa and the Middle East and other regions are forced to connect to regions far away due to a dearth of servers.

Because right now, due to legal reasons, many of those countries restrict a foreign company to establish servers easily. If, for instance, the U.S.A., puts sanctions upon another country as means of political/economical pressure, the U.N. actually forbids many businesses from the U.S. (like Blizzard) to freely set up IT infrastructure there.

@Airrifle4894-2479

And that’s some real maturity you have there. Retaliating to a player who is frustrated that their money has been squandered on a poor gaming experience. I’m afraid the only brat here is yourself.

I should expect this from a toxic community, where even the slightest criticism of Blizzard is immediately met with hostility and sarcasm.

I met your post with the utmost dignity and with all intent to point you in the right direction, even throwing some light criticism unto Blizzard, and your reaction is filled with toxic bile as if I deeply offended you on multiple levels for trying to get you in touch with people that are willing to help.

The proof is right there. If someone reads this thread, start to finish, that’s what they see. Pachimari and me trying to help and you immediately lashing out with a temper tantrum.

Again; I bid you a good day and good luck with your issue, but don’t try calling the kettle black when you’re clearly a big old pot. Calling me toxic when I wasn’t calling Saudi Arabia anything, wasn’t defending Blizzard whatsoever and actually trying to direct you in the right direction, shame on toxic old me

Enjoy my sardonic emojis Since you can’t play Overwatch, that’s what you’ll be stuck with

[Badafarusima-2824]

all i know is you are an extremely smug gimp and akin to a feminine hygiene product for excessive use of emojis “shrug”

[Star-22803]

@Airrifle4894-2479

I don’t really understand the whole loss for their economy thing. Smaller companies don’t have problems with servers, and I don’t understand why an affluent company such as Blizzard can’t seem to provide them. I know there is a significant community of players in the Middle East, especially in wealthier nations such as the UAE and Saudi Arabia.

If Blizzard actually found, a number of players in the region playing Overwatch they would have invested in having servers setup for the Middle East. I can only assume the numbers simply don’t add up, as “enough” to justify the cause. I would be super happy if they setup a server in Dubai as well as I’m a local resident of the place. Just because a country’s affluent doesn’t mean a lot of them in the region are into games like Overwatch. For all I know most of them are into console gaming compared to PC

@GekiritZ-2630

Because right now, due to legal reasons, many of those countries restrict a foreign company to establish servers easily. If, for instance, the U.S.A., puts sanctions upon another country as means of political/economical pressure, the U.N. actually forbids many businesses from the U.S. (like Blizzard) to freely set up IT infrastructure there.

The US has always had super strong ties with the UAE and Saudi Arabia. They are in-fact close allies, as they have American military bases in both these countries. The UAE Dhirham is even tied / pegged to the American dollar and Dubai has tons of American investments. It’s not legal implications stopping them from setting up servers in the region. I just think the numbers don’t quantify setting up servers out here.

[Star-22803]

Airrifle, the region shouldn’t be a reason to cause you issues with your rank.
I live in Dubai, and I’m in high masters playing over 90 - 112ms ping .
I have friends who are GM/Top 500 players that live in Dubai as well.

Just switch the region from EU to Americas on the BattleNet app, and you’ll connect to a Pseudo server that’s located somewhere in the Asian region. It’s something I discovered quite early in season 2 - 3. However when you do this you’ll lose all your friends you have in the EU region. With the EU servers you’ll get a ping of 130 - 140ms that could become a problem playing at higher levels.

[GekiritZ-2630]

@Star-22803

The US has always had super strong ties with the UAE and Saudi Arabia. They are in-fact close allies, as they have American military bases in both these countries. The UAE Dhirham is even tied / pegged to the American dollar and Dubai has tons of American investments. It’s not legal implications stopping them from setting up servers in the region. I just think the numbers don’t quantify setting up servers out here.

Well, I wasn’t directly relating this to the KSA or UAE directly, in their cases, it could be totally different legislation altogether or different reasons. Since OP is so hellbent on “people doing their research”, without providing any information of his own, I’d just thought that throwing in an example of the many, many legislative reasons there’s no servers in those region would convince him of toning his attitude down a couple of notches

Another one of those instances being that Blizzard requires a certain amount of bandwidth throughput and specific software to be installed on the servers as opposed to say, Steam, who can P2P a great deal of connections and run a decentralized server network thanks to many of their games running on fairly mainstream technologies and standards, allowing for greater flexibility. I think, although that’s purely assumption, that’s why Blizzard can’t just rent a datacenter anywhere and is stuck to having to build one instead.

Also, looked at from the other side of things; If you owned a datacenter in say, South Africa or the UAE or KSA, wouldn’t you do anything in the world to reel in a client as big and affluent as Activision Blizzard? We ALL know there’s no shortage of business savvy or rich philantropists in either region, so wouldn’t it make sense there’s restrictions in place that’s out of either party’s control.

[Shadow-215206]

Amazon are gonna extend AWS Servers to the Middle East early 2019 and I suppose that Blizzard use those servers so they have an option to add a Middle East server, and Overwatch eSports exists in the Middle East there are professional teams competing in tournaments.

In my opinion adding a Middle East server would make those pro matches better, and it would even make players in the Middle East and other regions near the Middle East have a better gaming experience, because it is fun to play on below atleast 90ms instead of having a constant 130-150ms.