Hi. Since last 2 weeks or so (Around when Echo was released), my ping to EU servers drastically increased. I used to get around 64-74 ms ping to both ams1 and cdg1 servers, but now, the minimum ping I get is around 88 ms, going up to 120 ms at times. It seems as though my connection is being routed poorly through milano58.mil.seabone. I definitely something is wrong, because I live in Turkey and I get 180 ms ping when connecting to the new Middle East server in Bahrain. I get 180 ms ping when connecting to US servers as well when Turkey is much closer to Bahrain geographically.
Something I noticed is that when I get really high ping (100-120 ms) and I leave the game and rejoin, my ping sometimes drops to 85-90 ms. This is not practical in competitive play though. I’m a top 500 tank player and playing with 100-120 ms is not optimal, especially when playing Reinhardt. It also causes weird movement bugs when booping players as Wrecking Ball.
I’ve run several MTR and looking glass tests and I’ve attached them below. I looked around the forums and I noticed that other players’ pings have risen as well, because their connections were being routed poorly.
When I do the looking glass test, my trace route is different to that of MTR test. On looking glass, I get around 65 ms ping, which is what I used to get, but on MTR and the game, I get much higher ping.
ISP: TurkNet (I know it says Turk Telekom in looking glass, but maybe it is being routed through Turk Telekom’s servers or something?)
I’m using ethernet and I’ve done all the troubleshooting as suggested.
Looking glass:
TRACEROUTE:
traceroute to 31.223.23.105 (31.223.23.105), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.859 ms 1.605 ms 1.621 ms
2 37.244.24.3 (37.244.24.3) 1.621 ms 1.622 ms 1.622 ms
3 Blizzard Blizzard 1.680 ms 1.726 ms 1.790 ms
4 137.221.66.44 (137.221.66.44) 1.219 ms 1.232 ms 1.232 ms
5 137.221.78.78 (137.221.78.78) 7.033 ms 7.045 ms 7.047 ms
6 137.221.65.28 (137.221.65.28) 6.907 ms 6.584 ms 6.547 ms
7 137.221.80.32 (137.221.80.32) 6.719 ms 6.761 ms 6.750 ms
8 frankfurt1.ln1.turktelekom.com.tr (80.81.192.82) 6.428 ms 6.414 ms 6.419 ms
9 00-gayrettepe-xrs-t2-2---301-fra-col-2.statik. turktelekom. com. tr (212.156.101.197) 51.899 ms 51.975 ms 51.960 ms
10 00-gayrettepe-xrs-t2-1---00-ebgp-gayrettepe-k.statik. turktelekom. com. tr (81.212.201.194) 51.966 ms 51.960 ms 51.802 ms
11 00-gayrettepe-t3-9---00-gayrettepe-xrs-t2-1.statik. turktelekom. com. tr (81.212.197.235) 51.691 ms 51.754 ms 51.761 ms
12 195.175.51.210.static. turktelekom. com. tr (195.175.51.210) 60.377 ms 60.393 ms 60.824 ms
13 * * *
14 * * *
15 * * *
28/04/2020 03:26:26 UTC
--------------------
TRACEROUTE:
traceroute to 31.223.23.105 (31.223.23.105), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.428 ms 0.444 ms 0.448 ms
2 37.244.25.2 (37.244.25.2) 1.363 ms 1.388 ms 1.392 ms
3 Blizzard Blizzard 1.393 ms 1.571 ms 1.656 ms
4 137.221.66.32 (137.221.66.32) 1.346 ms 1.362 ms 1.365 ms
5 137.221.77.66 (137.221.77.66) 9.874 ms 9.896 ms 9.898 ms
6 137.221.65.27 (137.221.65.27) 9.860 ms 9.496 ms 9.472 ms
7 137.221.80.34 (137.221.80.34) 23.095 ms 18.681 ms 18.646 ms
8 frankfurt1.ln1.turktelekom.com.tr (80.81.192.82) 9.611 ms 9.620 ms 9.617 ms
9 00-atakoy-xrs-t2-1---301-fra-col-1.statik. turktelekom. com. tr (212.156.101.69) 65.804 ms 65.440 ms 65.433 ms
10 00-gayrettepe-xrs-t2-1---00-atakoy-xrs-t2-1.statik. turktelekom. com. tr (81.212.203.102) 65.820 ms 65.568 ms 65.562 ms
11 00-gayrettepe-t3-9---00-gayrettepe-xrs-t2-1.statik. turktelekom. com. tr (81.212.197.235) 65.511 ms 65.518 ms 65.499 ms
12 195.175.51.210.static. turktelekom. com. tr (195.175.51.210) 66.373 ms 66.387 ms 66.386 ms
13 * * *
14 * * *
15 * * *
28/04/2020 03:26:26 UTC
--------------------
PING:
PING 31.223.23.105 (31.223.23.105) 56(84) bytes of data.
--- 31.223.23.105 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms
28/04/2020 03:26:26 UTC
--------------------
PING:
PING 31.223.23.105 (31.223.23.105) 56(84) bytes of data.
--- 31.223.23.105 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms
28/04/2020 03:26:26 UTC
--------------------
MTR:
Start: Tue Apr 28 03:26:26 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 37.244.24.3 0.0% 10 0.5 0.6 0.5 0.8 0.0
3.|-- Blizzard 0.0% 10 1.4 1.2 1.1 1.4 0.0
4.|-- 137.221.66.44 0.0% 10 0.7 0.8 0.6 0.9 0.0
5.|-- 137.221.78.78 0.0% 10 6.5 6.4 6.3 6.5 0.0
6.|-- 137.221.65.28 0.0% 10 6.5 12.6 6.3 57.4 16.0
7.|-- 137.221.80.32 0.0% 10 6.5 9.0 6.5 18.4 4.8
8.|-- frankfurt1.ln1.turktelekom.com.tr 0.0% 10 6.3 6.4 6.3 6.5 0.0
9.|-- 00-gayrettepe-xrs-t2-2---301-fra-col-2.statik. turktelekom. com. tr 0.0% 10 51.8 51.9 51.8 52.1 0.0
10.|-- 00-gayrettepe-xrs-t2-1---00-ebgp-gayrettepe-k.statik. turktelekom. com. tr 0.0% 10 51.8 52.0 51.8 52.4 0.0
11.|-- 00-gayrettepe-t3-9---00-gayrettepe-xrs-t2-1.statik. turktelekom. com. tr 0.0% 10 51.7 51.8 51.7 51.9 0.0
12.|-- 195.175.51.210.static. turktelekom. com. tr 0.0% 10 60.3 60.9 60.3 62.4 0.3
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
28/04/2020 03:26:26 UTC
--------------------
MTR:
Start: Tue Apr 28 03:26:26 2020 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.3 0.4 0.0
2.|-- 37.244.25.2 0.0% 10 6.8 1.2 0.5 6.8 1.9
3.|-- Blizzard 0.0% 10 4.6 1.6 1.1 4.6 1.0
4.|-- 137.221.66.32 0.0% 10 1.1 1.1 1.0 1.3 0.0
5.|-- 137.221.77.66 0.0% 10 9.3 19.0 9.3 40.5 12.9
6.|-- 137.221.65.27 0.0% 10 9.5 9.5 9.4 9.6 0.0
7.|-- 137.221.80.34 0.0% 10 9.9 11.9 9.4 31.8 7.0
8.|-- frankfurt1.ln1.turktelekom.com.tr 0.0% 10 9.3 9.4 9.3 9.5 0.0
9.|-- 00-atakoy-xrs-t2-1---301-fra-col-1.statik. turktelekom. com. tr 0.0% 10 65.3 65.3 65.2 65.4 0.0
10.|-- 00-gayrettepe-xrs-t2-1---00-atakoy-xrs-t2-1.statik. turktelekom. com. tr 0.0% 10 65.6 65.6 65.5 65.7 0.0
11.|-- 00-gayrettepe-t3-9---00-gayrettepe-xrs-t2-1.statik. turktelekom. com. tr 0.0% 10 65.7 65.6 65.5 65.7 0.0
12.|-- 195.175.51.210.static. turktelekom. com. tr 0.0% 10 65.0 65.6 65.0 66.7 0.3
13.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
28/04/2020 03:26:26 UTC
--------------------
WinMTR to cdg1 (5.42.185.244)
I was getting 90-95 ms ping in game.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| csp1.zte. com. cn - 0 | 646 | 646 | 0 | 0 | 2 | 0 |
| 172.17.1.245 - 1 | 642 | 641 | 14 | 14 | 18 | 14 |
| 159.146.100.122 - 0 | 646 | 646 | 15 | 18 | 27 | 17 |
| 159.146.100.22 - 0 | 645 | 645 | 15 | 17 | 23 | 19 |
| ae10.milano58.mil.seabone. net - 0 | 645 | 645 | 54 | 57 | 125 | 56 |
| blizzard.milano58.mil.seabone. net - 0 | 645 | 645 | 70 | 74 | 200 | 72 |
| ae1-br01-eqml2.as57976. net - 1 | 624 | 620 | 67 | 90 | 3520 | 69 |
| xe-0-0-1-1-br01-eqpa4.as57976. net - 0 | 636 | 636 | 67 | 108 | 2645 | 69 |
| No response from host - 100 | 129 | 0 | 0 | 0 | 0 | 0 |
| Many more "No response from host"
|________________________________________________|______|______|______|______|______|______|
WinMTR to ams1 (5.42.168.171)
I was getting 95-100 ms ping in game.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| csp3.zte. com. cn - 0 | 880 | 880 | 0 | 0 | 2 | 0 |
| 172.17.1.245 - 0 | 880 | 880 | 14 | 14 | 16 | 14 |
| 159.146.100.122 - 0 | 880 | 880 | 15 | 18 | 91 | 16 |
| 159.146.100.22 - 1 | 872 | 870 | 15 | 18 | 52 | 19 |
| ae11.milano58.mil.seabone. net - 0 | 880 | 880 | 59 | 60 | 101 | 59 |
| blizzard.milano58.mil.seabone. net - 0 | 880 | 880 | 82 | 85 | 187 | 83 |
| ae1-br01-eqml2.as57976. net - 1 | 859 | 856 | 84 | 107 | 4180 | 88 |
| xe-0-0-1-1-br01-eqpa4.as57976. net - 0 | 869 | 869 | 77 | 105 | 3300 | 77 |
| et-0-0-29-br02-eqpa4.as57976. net - 2 | 823 | 810 | 84 | 100 | 3731 | 109 |
| et-0-0-3-br02-eqam1.as57976. net - 3 | 797 | 777 | 89 | 108 | 2859 | 89 |
| 137.221.78.85 - 0 | 880 | 880 | 77 | 79 | 193 | 111 |
| No response from host - 100 | 177 | 0 | 0 | 0 | 0 | 0 |
| Many more "No response from host"
|________________________________________________|______|______|______|______|______|______|
WinMTR to mes1 (15.185.149.107)
I was getting 180 ms ping in game.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| csp1.zte. com. cn - 0 | 596 | 596 | 0 | 0 | 1 | 0 |
| 172.17.1.245 - 0 | 595 | 595 | 14 | 14 | 16 | 14 |
| 159.146.100.122 - 0 | 595 | 595 | 15 | 18 | 28 | 21 |
| 159.146.100.22 - 0 | 595 | 595 | 15 | 17 | 24 | 16 |
| ae18.franco32.fra.seabone. net - 0 | 596 | 596 | 57 | 58 | 71 | 60 |
| amazon.franco32.fra.seabone. net - 0 | 595 | 595 | 63 | 65 | 89 | 63 |
| No response from host - 100 | 120 | 0 | 0 | 0 | 0 | 0 |
| Many more "No response from host"
|________________________________________________|______|______|______|______|______|______|
The last one makes absolutely no sense. My connection to Bahrain is being routed from Frankfurt? Why?
Any help is appreciated. Thanks.