Battlenet server down for maintenance?

StarCraft II Technical Support
21

Same for me since patch 5 over a week ago.
Hope Blizzard will do an update soon so it will work

22

I have the same issue since the patch. I’ve tried some of the forum ideas for solutions to no avail. My Diablo III works fine. It is just with SCII.

1 Like
23

Hi everyone. I have exactly the same issue. I can play other games like Hearthstone, or the first Starcraft, but since last week, each time I start StarCraft II, after the “Authentication” message, I’m always getting this:

“Can’t Connect to Blizzard Services”

I have already tried every suggestion in the forums, but the problem remains.

1 Like
24

Even after 5.0.2 patch, the problem is still there :frowning:

1 Like
25

Same problem, even after another patch appeared to install. I thought I recalled reading a post or two about deleting a specific file which then had SCII working, but I can’t find the posts now.

1 Like
26

I am also having this issue.

1 Like
27

Same problem here, more than a week already. Can’t log in.

2 Likes
28

I’m having the same issue, every time I try to log in it gives me an error server is down for maintenance!

1 Like
29

same, dammit. This really sucks

30

After new patch update 5.02. still not working.

31

After new patch update 5.02. still not working

33

Got the same problem since one week “maintenance work”. Re-installed battlenet, cache delete, new IP/DNS, starting different Exe-Files won’t work. It seems all Exe files trying to start PTR as it tries to login into Realm “XX-07” but I can
t find a way to change it.

3 Likes
34

Can’t play either … I can play offline but when I load a game, the game try to connect again and I need to reboot the game …

1 Like
35

is there any solution to this yet, haven’t been able to log in even reinstalled and nothing. keeps saying server down for maintenance

2 Likes
36

I got help from Blizzard and now it´s working. First I flushed and renewed the DNS and after that I deleted Battle.net and Blizzardentertainment on several folders on the computer. Then reinstalled. Now it´s working

37

It’s possible that an incorrect configuration with the DNS (Domain Name System) is causing some trouble with the connection. Here is a link that will detail how to flush the DNS to make sure everything gets set back up properly: https()://battle.net/support/article/82450

If this persists, let’s try a clean reinstall of the Blizzard app:

  1. Open Control Panel.
  2. Click Uninstall a program.
  3. If Battle.net is listed, right-click on Blizzard app and select Uninstall. If it’s not allowing you to uninstall, you can manually delete the folder (usually located in Program Files (x86)). If the Battlenet folder isn’t located on your computer and Windows still says the Blizzard app is installed, then this is a problem with the Windows registry. You can find steps on fixing that here:
    https()://www.howtogeek.com/314734/how-to-manually-remove-programs-from-the-windows-uninstall-program-list/
  4. Next let’s delete the temporary files. To find those files, press Windows Key + R and type the following commands, pressing enter after each one to open the folder location. Delete the Battle.net, Blizzard and Blizzard Entertainment folders in each location:
    • %LOCALAPPDATA%
    • %APPDATA%
    • %TEMP%
    • %PROGRAMDATA%
  5. Reinstall the app from: https()://battle.net/account/download/index.xml and run the installer over the old application
  6. Make sure you run as Admin: https()://us.battle.net/support/article/24075 and install onto the C drive if possible.
  7. Retest the Blizzard app
2 Likes
38

I have mine loading now, so it appears to be working again. I moved the Public Test.exe out of the Starcraft folder.

20 Likes
39

After I removed the “StarCraft II Public Test.exe” from the Starcraft folder, mine are loading, too.

14 Likes
40

Same for me, it’s working after have removed that file, Thanks ! :slight_smile:

1 Like
41

It worked.
Thank you :slight_smile:

1 Like