Can't start games and opening "options" breaks the game

Technical Support
1

Since the 2.0 patch I can’t do anything.

If i try to start a custom game it doesn’t change screen instead just goes down to 1 fps without loading into the game. The sound goes away and the cursor becomes invisible. I can still access menu function and go back to start menu.
Every time I alt tab in and out of the game there is a black screen for like 2-3 seconds suggesting the game is defaulting to the wrong resolution, probably to high. This is common with my computer because of nvidia upscaling thingie that makes uses 3840 x 2160 but scales it down to normal 1920 X 1080 .
normally I would just change this option, which might maybe fix the game starting problem but I can’t change resolution. When I open the options menu from the start menu it will be blank, there are no options or sliders present. Only the restore to default options at the bottom and the reforge-classic graphic slider is there but none of them do anything. After I open the broken options menu it starts breaking other menus and ui parts. The Exit button stops working and if I try to start a solo custom game it moves me over to the Multiplayer custom game menu except most of the UI elements are missing. I know it’s the multiplayer one because I can see the option to toggle private or public. If I go into the solo custom game option without accessing the “options” tab it will work fine, until i try to start the game.

EDIT: grammar

2

Thx for putting it into better words, then I can. I have the same experiance on my PC

3

Tip by Back2Warcraft:

“If your game breaks
and your options are empty
check your sound devices for special characters like ä, ö, ü etc
renaming those device -might- fix the problem”

Chat GPT tutorial:

1. Open Sound Settings

  • Right-click on the speaker icon in your system tray (usually located at the bottom-right of your screen).
  • Select “Sounds” or “Sound settings” from the menu. This will open the sound settings window.

2. Locate Your Sound Devices

  • In the sound settings window, look for a list of audio devices. You may see names like “Speakers,” “Headphones,” “Microphone,” etc.
  • Note: You may need to go to the “Playback” and “Recording” tabs to see all of your devices.

3. Check for Special Characters

  • Review the names of each audio device carefully. Look for any special characters, such as ä, ö, ü or other non-English characters.

4. Rename Devices with Special Characters

  • If you find a device with a special character in its name, right-click on it and select “Properties”.
  • In the “Properties” window, look for a field where you can rename the device (usually on the “General” tab).
  • Change the name to something simple, using only English letters (for example, change “Lautsprecher” with “ö” to “Speakers”).
  • Click “Apply” and then "OK to save the changes.