30 days restriction for trading/mailing/ah?

Playing classic with a new player and it turns out they can’t trade, use AH or mail system… for 30 DAYS? Even though they clearly are a new subscriber / customer this company does not have any interest in keeping them because it’s not allowing basic things even AFTER they took money?

One day I would understand but a month?..

There should be a giant red warning: " Hey btw if you pay this you can not play our games as they are meant to be played ".