To provide more transparency on the actions we take against cheating and exploitation, here is an accounting of the number of actions that were taken over the last month, November 2023:
Total Exploitative WoW Account Actions in November 2023: 197455
All of these actions were for cheating or exploitation, which primarily result in permanent bans or 6-month suspensions. This number does not include other actions such as those taken on accounts with character name or in-game language violations. We continue to evolve our methods and act against these malicious accounts on a daily basis.
I am one of many on the TSM discord who have been unjustly banned for using the auction house on a bank alt with the TSM add on. The robot responses to perma ban appeals are a disgrace. My ticket : EU92136986
Showing off these metrics when you are perma banning real players with no ability to appeal to a human is a kick in the teeth.
"Don’t worry it’s a real person reading your ticket but they just choose to press a button and give you a canned response. This is to maintain our uniform image of not giving a bollocks.
A group of TSM users have got together to try to raise a bit more awareness. Here is our current list of ticket numbers. This is not an isolated issue. If anyone else is in the same situation, come to the WOW Economy / TSM discord.