9 ! days response time

I opened a ticket 3 days ago. the response time for the ticket started with 10 days response time. now, after 3 days it is standing on 9 days…
is this for real ? I understand the issue with the COVID-19 but this is too long.

I sent a gift to my friend and bought him “battle for Azeroth” and sent him a recruit a friend link. He subscribed but somehow his account was listed on America so we can’t play together. plus, none of us got the bonuses of the RaF…
he submitted a ticket 5 days ago and still no response and his time is wasted wile not playing even one sec…

Anyone ??

Try asking in the customer service forums.

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