A character with that name already exists

Please can anyone tell me what happens to my character? After i click “Enter world” on classic TBC server Golemagg - it put me back to home screen with alert “A character with that name already exists” i create ticket, nobody reply.

Can please fix that problem?

Thank you

When a World of Warcraft character is not properly logged out from the server, it’s possible to receive the error, “A character with the same name already exists” when attempting to login to that character.

  1. Try logging into a different character and then logging fully out of the game
  2. Reset your user interface to make sure your files and addons are not corrupted
  3. You may need to wait to allow the server to remove the character, which happens after 30 minutes of inactivity

Tried everything here?

If you have tried these steps and still require assistance, please visit our Technical Support Forums or contact us.