Blizzard’s new technology to detect bots in the game is not good enough. It does not have enough deterrence. Do you have any idea how many innocent, legitimate players are being punished due to Blizzard’s lack of responsibility in customer support, under the pretext of the rules and conditions of Blizzard’s policy and the welfare of the gaming community?
You have made a fully automatic report system available to the public in the game. Without making any mistake, just by being reported by a few players, the account of the reported person can be banned or suspended, regardless of the severity of these punishments. Each victim of false reports is a different story.
It is quite clear that with the change in the new player reporting system, Blizzard has reduced the burden of checking and applying punishments by humans. Blizzard’s appeal process is a complete joke. They don’t want to do this at all and have a good excuse to take this responsibility away from themselves: “This action has been taken in accordance with our Terms of Use and our In-game Policies.”
I am not saying that these measures are generally bad. But as long as there is no guarantee and security for players who receive wrong bans or unfair punishments, you will never be able to build a better community in the game. In addition, despite this strictness, which in my opinion only silences extreme players who are angry with bots, it is not effective in stopping real bots and truly guilty players.
If you really intend to create a fun environment within the framework of the rules, you must address the root of this problem. Blizzard’s weakness in customer support is quite palpable: automatic account actions, delay in ticket response, and lack of proper options in the player reporting system in the game.
If this is true, then players would also be able to report bots with a few players. Yet, it appears they don’t get banned at first sight instead. Curious how it doesn’t hold right?
The most large volume of reports will achieve is a squelch which is a temp silence until a GM reviews the reports.
You may always appeal if you think it is in error. Seeing your last thread it was for “botting and exploitive activity” and was upheld on numerous appeals. That is why you’re thinking it is the result of mass reports, but any reports over you were considered validated upon investigation.
Whatever you may have done, a regular player couldn’t have done it.
In the first email notifying me of my account ban, it said “robotics and exploitation activity, but in response to one of my appeal tickets I was told farming was active.” And it confuses me because I have never done anything like cheating or cheating. All I ever did was farm gold, but not all the time… I was also actively raiding with my guild , spending hours and days getting some achievements etc… like any player. Another yes, I never tried to hide it. I had enough time to farm as much as possible gold to be rich in game . And I didn’t sell my gold, don’t buy gold, I had about 200k gold when my account was closed, but what’s wrong? I mean it’s not part of the game xD?
People have tested this out and it’s true, if you have a big group of like 20 people and do a countdown like 3,2,1 ban and everyone report at the same time, the reported account is banned and booted off the server.
People have been using these tricks to remove people from BG’s and arena matches also.
